Unemployment Claims Management


HSC's Unemployment Claims Management service is a complete claims benefit and cost control program designed around your organization's requirements. 

Employers benefit from higher quality results and lower unemployment costs.

HSC emphasizes aggressive claims and hearing procedures, fiscal accountability, timely communication and regulatory compliance to avoid unwarranted benefit charges to an employer. Beginning with pre-separation consultation, our staff maintains timely communication throughout the claim cycle with both the customer and the Department of Workforce Solutions until a claimant is no longer eligible for unemployment insurance benefits.

HSC’s Unemployment Compensation Services focus on TEN key points of service:


  1. Immediate customer notification of receipt of all claim-related documentation
  2. Accurate and timely responses to all Unemployment Compensation claims
  3. Appropriate written and verbal communication with the New Mexico Department of Workforce Solutions
  4. Aggressive protest handling of unjustified claims and timely appeal rights
  5. Experienced representation provided for all Appeal Hearings, including witness preparation
  6. Receipt, analysis and auditing of financial indicators
  7. Customized reports
  8. Regulatory updates with current legislative analysis
  9. Individual and/or group training for managers and other authorized personnel
  10. Exceptional and responsive customer service

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These links are provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by HSC of any of the products, services or opinions of the corporation or organization or individual. HSC bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Contact the external site for answers to questions regarding its content. 

HSC provides a wide range of employment-related services to assist employers in managing a successful workforce. We work closely with you to meet your specific hiring criteria in conjunction with all Federal and State laws and requirements.

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